Buncombe County
Garbage & Recycling Services
Today, FCC Environmental Services is proud to serve over 14 million Americans across 7 states, supported by a dedicated team of 1500+. Our 1000 vehicle fleet includes over 500 cleaner-burning CNG fuel vehicles. In 2024 alone, we recycled more than 500,000 tons in the U.S., reinforcing our commitment to sustainable operations.
Together, we will create socially-integrated communities.
FCC IS COMMITTED TO SERVING BUNCOMBE COUNTY
Here is what to expect:
Buncombe County contracted with FCC Environmental Services to provide residential countywide garbage and recycling services. Participate in the County’s garbage and recycling programs to help Buncombe County track and meet our community’s waste diversion goals and improves the livability and safety of our neighborhoods.
Click here to view, download, or print our Trash & Recycling Collection Guide.
Click here to view our interactive collection schedule map.
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Basic Service:
- 1x weekly trash collection
- Options for additional bags and carts
- Every other week recycling collection
- On-call bulk collection
Premium Service
- Drive-up service for participating residents
Collection Guidelines
- On your scheduled collection day, place carts at the edge of the alley or curb by 6 a.m. with the openings facing the street.
- All materials must fit inside the carts, with the lids closed.
- Leave two feet of space between the carts and other objects such as trees, fences, garages, and snow piles.
- Remove carts from the curb within 24 hours after your collection day.
- If you have a premium collection, make sure house numbers are posted and visible on your garage or the back of your house.
- All household garbage must be bagged and tied.
- Do not put needles, hazardous waste, yard waste, or electronic waste in your cart.
- If you have cardboard, you can flatten it and place next to your recycling for collection. This will be limited to one (1) 50-pound cardboard bundle per week. If you need collection of larger cardboard piles, please reach out to us.
- Items to be recycled shall include corrugated cardboard bundled no larger than 30 inches by 30 inches and not exceeding fifty (50) pounds.
Damaged Carts
Garbage and recycling carts are the property of the County. Do not paint or alter your carts. FCC will maintain the carts through the contract. Contact us for more details.
Contact FCC to report a damaged cart;
828-820-7022
buncombe@fccenvironmental.com
What happens if my pickup day falls on a holiday?
Your regular recycling and garbage collection will be delayed one day if it falls on or after the following holidays:
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year’s Day
Quarterly Garbage Service Billing
Bills Sent
January, April, July, and October.
Bills are sent for three-month service periods (quarterly). FCC will send quarterly bills by the 5th of the first month of each quarter.
Payment Due
January, April, July, and October.
Payment is due to FCC by the 25th of the billing month.
Late Fees
5% Added per Month
A 5% late fee is added to unpaid balances at the end of each month of the billing cycle for any outstanding accounts.
Please note: Autopay withdrawals occur, by default at billing, unless customer selects a different option within the payment portal.
| Service Type | Subscriber Rates 2025-2026 | * Single item, maximum weight of 75lbs. ** Limited to 700 eligible subscribers below 150% federal poverty level/receive federal assistance. |
|---|---|
| Basic Service | $28.65/month |
| Premium Service | $59.00/month |
| Bulky Pickup Service and Disposal* (per item) | $25.00 |
| Bear Carts (purchase) | $320.00 |
| Bear Carts (monthly lease) | $10.00/month |
| Additional Cart with Service (monthly lease) | $12.00/month |
| Disability Program | $28.65/month |
| Low-Income Program ** | 15% off Basic Service/month |
A partnership you can count on.
Residential Waste Services Request
For any information regarding collection services, see the below information:
Bulk Waste
What is bulk waste?
Bulk waste collection is intended for items that are too large to fit inside the garbage cart. Bulk waste are items such as boxes, barrels, crates, furniture, mattresses, wood, exercise equipment, swing sets and basketball goals (broken down), refrigerators, stoves, and other household appliances.
Acceptable curbside bulk waste items
- Boxes
- Barrels
- Crates
- Furniture
- Mattresses
- Construction Wood
- Exercise equipment
- Swing sets and basketball goals (broken down)
- Refrigerators
- Stoves and other household appliances
Bulk items not accepted curbside
- Materials from commercial waste haulers and contractors
- Tree limbs exceeding 6 inches in diameter or root balls exceeding 50 pounds
- Land clearing debris
- Bagged household garbage
- Hazardous materials such as fertilizers, herbicides, pesticides, sharps/needles, gasoline and oil, spray paint, stains, thinners, solvents, biological waste and radioactive waste, including smoke alarms/detectors
- Automotive, boat, RV or trailer parts
- Engines
- Any gas-powered equipment that must have the fuel drained
- Propane, acetylene and helium tanks
A partnership you can count on.